It is the obligation of our staff to provide this service. Verification of seating during periods of higher volume may be necessary to prevent guests from having to sort out any potential confusion themselves.During periods of increased volume, the likelihood of this occurrence is also increased. We reserve the right to inspect bags to ensure adherence to our policies regarding prohibited items.All guests purchasing or consuming alcoholic beverages must be at least 21 years of age and must present valid government-issued identification, compliant with TABC regulations.Guests under the age of 18 must be accompanied by an adult for entirety of visit.Children under the age of 3 are only permitted to Bright Stars presentations.Hospitality, the highest quality food & beverages, and a flawless presentation.Ī safe and comfortable experience in a welcoming environment is top priority at Star Cinema Grill.
I will never go there again and prior to this I was going at least twice a month.Our goal is to provide every guest with an unforgettable experience through unmatched It’s bad enough I missed parts of the movie each time I had to go seek them about about the check. Now I have to hope the second charge drops off, otherwise I’ll have to go back to that theater to hope they fix it. Once for what I owe and the other charge is what the bill would be split 50/50. To add insult to injury they charged my card twice. It left me with the feeling of being spit in the face with how horribly I was treated. I had to seek out a manager and then when I was given my check the manager was abrupt and apologized “ about your wait “ as he walked off. We sat there thru the end of the credits waiting for the fixed checks. The third time he just split it down the middle. The first two times didn’t have the check split at all. Before the end of the movie they brought the check three times. His response was “I already placed the order if I place it on one card I can split it later”. Our server assumed we ( 2 people) wanted one check when we placed our order. I would have recommended the Tampa location up until my experience last night.
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